DELIVERY

Unless otherwise stated on the article page, orders are shipped within 1 business day.
Your order tracking number will be sent to you via email after your order has shipped.

FREE DELIVERY ON YOUR ORDER OVER £ 70

Delivery
(Working days)
Within £ 70.00 Over £ 70.00
United Kingdom,
European Union,
Switzerland
Standard 3 to 6 working days  4.50 Free
Fast 2 to 4 working days  9.00  9.00
Express 1 working day  17.90  17.90
Other: USA, Canada, Japon, South Korea, Australia, China Standard 7 to 14 working days  4.50 Free
Fast 5 to 10 working days  17.00  17.00
Express 2 to 3 working days  70.90  70.90
RETURNS POLICY

You can return or exchange any item within 50 days of the delivery date.
We kindly ask you to bear the costs of all returned goods yourself.

return adress:

DES Ltd - BCBG Returns
363 Stockley Close. West Drayton
Heathrow
UB7 9BL - UNITED KINDOM

Simply pack the unwanted item/s securely, enclosing the completed returns form
If you’d like to change the size or colour, we’ll send your new item for free, whatever the country or amount, even during the sales.
Faulty goods are fully refundable, inclusive of delivery, return and other extra costs.
SECURE PAYMENT

You can pay by credit card via the interface of our partner "Adyen" or with a Paypal account.

Your credit card information is protected with the best systems on the market for safeguard and prevention against fraud. Your financial information is not communicated with us.

Once your payment realised, a receipt will be sent by email in response to this transaction.
NEED HELP?

We'll answer your questions
Our customer service department is here to help Monday-Friday from 11 a.m. to 8 p.m.

By Mail: Contact our costumer service